Role OverviewThe Assistant Store Manager is an experienced leader who manages the day-to-day service, sales, and operational objectives in a Store location. The role is focused on leading a team to grow and deepen customer relationships by delivering TD’s model of convenience, sales and advice, and differentiating with a personalized, connected experience.
What You Will Do
The role involves leading a team of advice and service colleagues in the achievement of individual and Store objectives, providing day-to-day team leadership and work direction, and overseeing the most complex or diverse sales advice activities.
Why It Might Be a Fit
The role requires knowledge and understanding of financial concepts, a broad range of products, services, and tools, business and process management acumen, and the ability to make decisions for day-to-day work on the teller line or platform.
Requirements
- Undergraduate degree or equivalent experience
- 2+ years experience working with customers and/or sales in any capacity or equivalent
- Supervisory or leadership experience preferred
- Demonstrated ability to provide Legendary Customer Service
- Strong verbal and written communication skills
- Sales and Operational Management skills
- Ability to manage competing priorities
- Previous consumer and residential lending experience preferred
- Proficient in Microsoft Office
- Knowledge of banking products and services preferred
- Demonstrated organization, interpersonal, communication, and decision-making skills
- Shows proficiency with expense management
- Notary License (Preferred)
- Must maintain an active registration status with NMLS upon hire
Benefits
- Dental insurance
- Vision insurance
- Health and well-being benefits
- Savings and retirement programs
- Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
- Banking benefits and discounts
- Career development
- Reward and recognition
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