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Assistant Store Manager
Buckle
Any Location, MI
Category
Retail
Apply for Job
Job Description
The Assistant Store Manager is responsible for fulfilling the company's mission statement, creating an enjoyable shopping experience for guests, and performing various sales, merchandising, and operational tasks. The role involves sales generation and guest service, teammate recruiting, training, and development, visual merchandise management, operations, supervisory and leadership, and special projects.
Requirements
Greet guests with a friendly attitude
Recommend and locate merchandise based on guest needs
Anticipate and fulfill guest needs
Demonstrate product knowledge and sales education
Maintain and share knowledge of current sales and promotions
Provide legendary service throughout the store
Achieve personal sales and total net sales goals
Fill out and effectively use the Sales Presentation Guide (SPG)
Investigate and navigate how to expand guest selection
Maintain and build good guest relationships
Lead by example with high showmanship, excellent customer service, and attentiveness
Recognize and communicate guest levels with the team
Coachable and consistently welcome feedback from manager
Plan sales goals with store manager
Demonstrate ownership of store's sales performance
Teammate recruiting, training, and development
Maintain a positive attitude and create a positive floor culture
Participate effectively in daily setup, training, and reviewing
Motivate teammates to initiate and complete daily tasks
Execute actions from department calendars and track on the Weekly Delegation Worksheet
Demonstrate leadership actions during segments
Understand and show merchandise of both the gals and guys' sides
Partner with store manager to pick store's education focus and help delegate and implement focus all week
Assist store manager in recruitment of all store staffing needs
Understand how to explain pay and Buckle benefits
Responsible for keeping up to date with contact list and adding top talent on the team
Execution/training on Leadership playbook
Accountability of all characteristic pieces
SPG teammate/leader training shifts
Responsible for training and coaching with manager on all non-sales positions
Assertive to execute actions with constantly changing sales focuses
Ability to identify and follow through on all teammate training needs
Visual merchandise management
Own and influence product through zone ownership
Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions
Partner with store manager to delegate, demonstrate, and review all 4 zones
Confirm teammates are following through with visual standards, visual library, and weekly visual checklist
Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product
Give informational and influential store tours
Ensure sales floor is consistently sized and new freight is appropriately displayed
Exhibit ability to create changes to improve store's overall performance via Performance Tracker
Ability to foresee and anticipate changes in product and act independently to improve overall visual results
Responsible for visual standards on floor and backroom
Operations
Ability to work a flexible schedule
Understand and utilize planner including completion of opening and closing checklists
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
Follow all loss prevention guidelines, including daily bag and purse checks
Ability to execute and teach all point of sale (POS) procedures
Appropriately handle calls from corporate office
Maintain positive attitude when dealing with challenging situations
Understand and execute all policies regarding payments, returns, exchanges, and loss prevention practices
Ability to navigate and execute all tools on the home page
Knowledge and ability to give guidance and feedback to all non-sales positions
Complete all scheduled shifts and cover shifts when needed
Consistently maintain a clean, organized, and shoppable store
Provide feedback to store manager and leadership team regarding merchandise handling concerns
Communicate any policy violations and teammate or guest concerns to store manager, district manager, and/or human resources in a timely, confidential manner
Understand and apply the Buckle's Code of Ethics and all policies, procedures, and handbooks
Other duties as assigned
Benefits
Full-time Benefits Available (after applicable waiting period)
Insurance
Spending and Savings Accounts
Paid Time Off
401(k) Retirement Plan
Teammate Discount
Performance Bonuses
Leave Options
Employee Assistance Program
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