Assistant Store Manager

Requirements

• Greet Guests with a friendly, engaging attitude and provide legendary service to each Guest
• Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
• Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
• Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
• Provide legendary service throughout the store in top four areas: Front 5, sales floor, fitting rooms, and the register area
• Lead by example with a high level of showmanship, excellent customer service, and attentiveness
• Recognize and communicate Guest Levels with the Team
• Coach and create relationships through Guest Loyalty and Guest Preferred
• Develop skills and assist in leading, directing, motivating, and educating new Teammates
• Maintain a positive attitude at all times creating a positive floor culture
• Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
• Execute actions from department calendars and track on the Weekly Delegation Worksheet
• Partner with Store Manager to pick store's education focus and help delegate and implement focus all week
• Assist Store Manager in Recruitment of all store staffing needs
• Understand how to explain pay and Buckle Benefits
• Responsible for keeping up to date with contact list and adding top talent on the team consistently
• Assertive to execute actions with constantly changing sales focuses
• Ability to identify and follow through on all Teammate training needs
• Visual Merchandise Management, including owning and influencing product through zone ownership, executing and demonstrating all new tools and videos that apply to zone ownership
• Ensure sales floor is consistently sized and new freight is appropriately displayed
• Exhibit ability to create changes to improve store's overall performance via Performance Tracker
• Ability to foresee and anticipate changes in product and act independently to improve overall visual results
• Responsible for visual standards on floor and backroom
• Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
• Understand and execute all policies regarding payments, returns, exchanges, and Loss Prevention practices
• Ability to navigate and execute all tools on the home page
• Knowledge and ability to give guidance and feedback to all non-sales positions
• Complete all scheduled shifts and cover shifts when needed
• Consistently maintain a clean, organized, and shoppable store to fulfill Buckle's mission statement
• Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
• Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner

Benefits

• Insurance
• Spending and Savings Accounts
• Paid Time Off
• 401(k) Retirement Plan
• Teammate Discount
• Performance Bonuses
• Leave Options
• Employee Assistance Program