Role OverviewDrive sales, services, and customer engagement in the store, ensuring it's ready for business. Establish customer relationships, provide total solutions, and grow the business. Lead a team in being positive, inclusive, and collaborative while helping customers achieve their goals.
What You Will Do
Provide strong leadership in community, customer service, sales, and team development. Ensure the store culture embodies Staples values and its commitment to the community. Develop a high-performing team focused on providing an exceptional store experience, consultative selling, and driving conversions.
Why It Might Be a Fit
Must be able to engage and speak to customers, understand their needs, and manage conflict in a reasonable manner. Ability to work cooperatively in a high-paced and sometimes stressful environment. Strong communication, organization, planning, and adaptability to changing business priorities.
Requirements
- 2+ years managing a sales team in a retail or services industry
- Experience managing and coaching a team in a customer-centric, solutions-based environment
- Must be able to engage and speak to customers and understand their needs
- Strong communication, organization, planning and adaptive to changing business priorities
- Ability to act with honesty and integrity regarding customer and business information
- Ability to work cooperatively in a high paced and sometimes stressful environment
- Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously
Benefits
- Full-time hours
- Generous paid time off
- Career development program
- Weekly pay
- Bonus plan eligible
- 401(k) with company match
- Full medical, dental and vision insurance
- Associate discounts on in-store and online merchandise, services and warranty plans
- Discounts at hundreds of retailers, restaurants and more
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