Role OverviewAs an Assistant Store Manager, you'll support customers through real financial needs while gaining hands-on experience running a store. You'll develop leadership skills in real-time by driving account management, customer outreach, and risk management. It's a performance-driven, people-first role with growth potential.
What You Will Do
You'll maximize customer success by offering financial services, assess risk of financial transactions, complete daily call campaigns, and oversee account management and recovery processes. You'll also provide support to Customer Service Representatives and perform duties outside of the office.
Why It Might Be a Fit
If you're ready to build your confidence, learn the business, and move up quickly with a company that invests in your future, this role might be a fit. You'll have opportunities for performance-based career advancement, educational reimbursement, and a comprehensive benefits package.
Requirements
- A high school diploma or equivalent
- Minimum one year's experience in customer service, sales, or retail
- At least 3 months of supervisory, key holder, or relevant leadership experience
- Excellent verbal and written communication skills
- Proficiency in using phones, POS system, Microsoft Office, and other computer systems
Benefits
- Paid on-the-job training
- Comprehensive new hire program
- Access to a robust learning management system
- Cross brand training
- Enrollment in a key holder program
- Performance-based career advancement
- Educational reimbursement program
- Multiple coverage choices for medical insurance
- Traditional 401(k) and Roth 401(k) Retirement plan
- Company-Sponsored Life and AD&D Insurance
- Basic and Enhanced Voluntary benefits
- Free access to mental health resources
- Free access to exclusive discounts
- Paid time off
- Relaxed, business casual dress code
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