Assistant Store Manager

Community Choice Financial
Houston, TX
Job Description
Role Overview

As an Assistant Store Manager, you'll support customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's performance-driven, people-first, and packed with growth potential.

What You Will Do

You'll maximize customer success by offering financial services that fit their needs, assess risk of financial transactions, and complete daily call campaigns to market services. You'll also oversee account management and recovery processes, maintain customer information, and provide support to Customer Service Representatives.

Why It Might Be a Fit

If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, this could be your next step.

Requirements

  • A high school diploma or equivalent
  • Minimum one year's experience in customer service, sales, or retail
  • At least 3 months of supervisory, key holder, or relevant leadership experience
  • Excellent verbal and written communication skills
  • Proficiency in using phones, POS system, Microsoft Office, and other computer systems
  • Must be at least 18 years of age (19 in Alabama)
  • Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated)
  • Background check required

Benefits

  • Paid on-the-job training and a comprehensive new hire program
  • Access to a robust learning management system
  • Cross brand training
  • Enrollment in a key holder program
  • Performance-based career advancement
  • Educational reimbursement program
  • Multiple coverage choices for medical insurance
  • Traditional 401(k) and Roth 401(k) Retirement plan
  • Company-Sponsored Life and AD&D Insurance
  • Basic and Enhanced Voluntary benefits
  • Free access to mental health resources, life coaching, and more
  • Free access to exclusive discounts from nationwide and local retailers
  • Paid time off that grows with you, starting with 12 days in your first year
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