Assistant Store Manager

Big O Tires Assistant Store Managers supervise store operations and perform customer service duties in an accurate and timely manner in accordance with all company programs, policies, and procedures, ensuring proper customer education and follow through on customer maintenance and repairs. MFA Petroleum Company operates a Big O Tires franchise in Missouri, Arkansas, and Kansas.

What You Will Do

Build effective relationships with customers and store staff and motivate employees to deliver positive customer experiences. Perform all aspects of store operations including customer service, sales, shop management and office responsibilities. Assist in training and the execution of all company programs, policies, and procedures. In coordination with the Store Manager, set goals and strategies to ensure the successful accomplishment of budgeted sales goals, gross profit percentages, expense control and payroll objectives.

Why It Might Be a Fit

Previous experience in retail or automotive sales or service is required. The role offers competitive wages, paid time off, paid company holidays, and the opportunity for eligible employees to share in company success through profit sharing and/or performance incentives. Health benefits include medical, dental, vision, an employee assistance program and company-paid life insurance, and short- and long-term disability. Retirement benefits include a 401(k) plan with a company match offering pre-tax and Roth options.

Requirements

• 18 years of age or older
• Ability to obtain the state appropriate Motor Vehicle Inspection license within one year of hire
• Previous experience in retail or automotive sales or service
• Ability to learn new concepts and use technical materials
• Ability to perform basic mathematical calculations including addition, subtraction, multiplication, division, averages and percentages
• Ability to consistently operate a computer and other office productivity machinery
• Ability and willingness to work with hazardous materials
• Ability to consistently work in outdoor weather conditions
• Ability to safely operate automatic and manual transmission vehicles
• Ability and willingness to comply with Personal Protection Equipment (PPE) regulations
• Vision, hearing, speech, and the ability to detect odors
• Valid driver’s license for moving customer vehicles in and out of the shop area
• Availability to work holidays, weekends, and after regular business hours as needed
• Ability to move and position self to move and retrieve product and supplies from shelves, under counters, or stacks of inventory weighing up to 75 pounds
• Ability to speak, read, write, and understand the English language to communicate accurately and effectively with customers, coworkers, and supervisors.
• Ability to meet company requirements including successful pre-employment screenings
• Legal authorization to work in the United States of America

Benefits

• competitive wages
• paid time off
• paid company holidays
• profit sharing and/or performance incentives
• medical insurance
• dental insurance
• vision insurance
• employee assistance program
• company-paid life insurance
• short-term disability
• long-term disability
• 401(k) plan with company match offering pre-tax and Roth options