Role OverviewThe Assistant Store Manager is an experienced leader who manages the day-to-day service, sales, and operational objectives in a Store location. The role is focused on leading a team to grow and deepen customer relationships by delivering TD's model of convenience, sales, and advice.
What You Will Do
Provides day-to-day team leadership and work direction to ensure effective/efficient delivery of personalized/complex service and advice activities and/or solutions while maintaining compliance and regulatory guidelines.
Why It Might Be a Fit
Requires knowledge and understanding of financial concepts, a broad range of products, services, and tools, business and process management acumen aligned with TD's consultative approach with Customers to deliver Customers end-to-end advice they expect.
Requirements
- Undergraduate degree or equivalent experience
- 2+ years experience working with customers and or sales in any capacity or equivalent
- Supervisory or leadership experience preferred
- Demonstrated ability to provide Legendary Customer Service
- Strong verbal and written communication skills
- Sales and Operational Management skills
- Ability to manage competing priorities
- Previous consumer and residential lending experience preferred
- Proficient in Microsoft Office
- Knowledge of banking products and services preferred
- Demonstrated organization, interpersonal, communication, and decision-making skills
- Shows proficiency with expense management
- Notary License (Preferred)
- Must maintain an active registration status with NMLS upon hire(Nationwide Mortgage Licensing System and Registry) to be able to engage in conversations with customers about loan products, facilitates the application intake
Benefits
- Dental insurance
- Vision insurance
- Health and well-being benefits
- Savings and retirement programs
- Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
- Banking benefits and discounts
- Career development
- Reward and recognition
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