Role OverviewThe Assistant Store Manager is essential to the structure of the car wash, ensuring the highest level of customer service satisfaction. The role involves training and coaching staff, resolving customer complaints, and driving business growth.
What You Will Do
Train and coach staff, investigate and resolve customer complaints, communicate company goals, and ensure business growth.
Why It Might Be a Fit
The perfect candidate will meet Caliber standards, be available for work, and exemplify the Caliber Core Values: Consistent, Accountable, a Leader, has Integrity, strives to Be the Best, Efficient, and Respectful.
Requirements
- Have a minimum of 2 years' management experience; service industry experience strongly preferred
- Demonstrate the ability to develop and train workforce, build relationships, and get results through others
- Be proactive in developing and utilizing effective strategies to meet client and internal deadlines
- Be passionate about delivering superior customer service and take pride in driving location success
- Possess excellent listening, organization, problem solving, and follow-through skills
- Thrive in a team environment and be a positive team player
- Be willing to work a flexible schedule including weekends
- Have computer proficiency and POS systems
Benefits
- Health Insurance
- Vision Insurance
- Dental Insurance
- 401K
- Vacation Paid Time Off
- Employee Assistance Program
- Voluntary Life Insurance
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