Assistant Store Manager

Requirements

• Greet Guests with a friendly, engaging attitude
• Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
• Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
• Provide legendary service throughout the store
• Maintain and build good Guest relationships to develop a client based business
• Lead by example with a high level of showmanship, excellent customer service and attentiveness
• Recognize and communicate Guest Levels with the Team
• Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
• Plan sales goals with Store Manager
• Develop skills and assist in leading, directing, motivating and educating new Teammates
• Maintain a positive attitude at all times creating a positive floor culture
• Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker
• Demonstrate ownership of store’s sales performance (Sales, Average sale, Business builders, Denim)
• Exhibit ability to create changes to improve store’s overall performance via Performance Tracker
• Responsible for visual standards on floor and backroom
• Ability to work a flexible schedule
• Understand and utilize planner including completion of Opening and Closing Checklists
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
• Follow all Loss Prevention guidelines, including daily bag and purse checks
• Ability to execute and teach all Point of Sale (“POS”) procedures
• Appropriately handle calls from Corporate Office
• Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
• Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices
• Ability to navigate and execute all tools on the home page
• Knowledge and ability to give guidance and feedback to all non-sales positions
• Complete all scheduled shifts and cover shifts when needed
• Consistently maintain a clean, organized and shoppable store to fulfill Buckle’s mission statement
• Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
• Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
• Understand and apply the Buckle’s Code of Ethics and all policies, procedures, and handbooks
• Insure all New Hire paperwork and tasks are promptly and accurately completed based on Human Resources guidelines and Legal policies
• Execute and trains others on opening/closing checklist
• Complete Markdowns, Pulls, inbound/outbound freight, recalls, Return to Vendors (RTVs)
• Establish relationships and excellent communication with Corporate Office Departments to assist Store Manager in effective operation of the store
• Monitor and maintain adequate inventory of supplies
• Immediately handle emergencies in Store Manager’s absence, in accordance with Company guidelines
• Supervise and assist the Store Manager
• Supportive of Leadership
• Promote personal and store growth
• Demonstrate and maintain a professional, mature and stable relationship with all Teammates
• Execute daily interviews as needed to support Team Development and growth
• Overcome objections and problem solve
• Motivated to self-educate themselves on all company tools (videos, pieces, books) and ability to share this information with others
• Understand and administer Buckle Commitment to Success
• Ability to travel and cover other Stores within District based on business needs
• Handle all schedule changes in a positive and professional manner

Benefits

• Insurance
• Spending and Savings Accounts
• Paid Time Off
• 401(k) Retirement Plan
• Teammate Discount
• Performance Bonuses
• Leave Options
• Employee Assistance Program