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Assistant Store Manager
Buckle
Grand Forks, ND
Category
Retail
Apply for Job
Job Description
The Assistant in Training (AIT) and Assistant Manager position’s primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.”
Requirements
Greet Guests with a friendly, engaging attitude
Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
Maintain and share knowledge of current sales and promotions
Achieve personal sales-per-hour, average sales and total net sales goals
Provide legendary service throughout the store
Fill out and effectively use the Sales Presentation Guide (SPG) daily
Meets or above performance standards in all Buckle business builders and guest loyalty
Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
Maintain and build good Guest relationships to develop a client based business
Lead by example with a high level of showmanship, excellent customer service and attentiveness
Plan sales goals with Store Manager
Demonstrate ownership of store’s sales performance
Teammate Recruiting, Training and Development
Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
Coach and create relationships through Guest Loyalty and Guest Preferred
Develop skills and assist in leading, directing, motivating and educating new Teammates
Maintain a positive attitude at all times creating a positive floor culture
Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
Visual Merchandise Management
Own and influence product through zone ownership
Ability to execute and demonstrate all new tools and videos that apply to zone ownership
Partner with Store Manager to delegate, demonstrate, and review all 4 zones
Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift
Give informational and influential store tours
Ensure sales floor is consistently sized and new freight is appropriately displayed
Exhibit ability to create changes to improve store’s overall performance via Performance Tracker
Responsible for visual standards on floor and backroom
Operations
Ability to work a flexible schedule
Understand and utilize planner including completion of Opening and Closing Checklists
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
Follow all Loss Prevention guidelines, including daily bag and purse checks
Ability to execute and teach all Point of Sale (“POS”) procedures
Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices
Ability to navigate and execute all tools on the home page
Knowledge and ability to give guidance and feedback to all non-sales positions
Supervisory Responsibilities
Assists the Store Manager in supervising
Benefits
Insurance
Spending and Savings Accounts
Paid Time Off
401(k) Retirement Plan
Teammate Discount
Performance Bonuses
Leave Options
Employee Assistance Program
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