Assistant Store Manager

Buckle
Grand Forks, ND
Category Retail
Job Description
The Assistant in Training (AIT) and Assistant Manager position’s primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.”

Requirements

  • Greet Guests with a friendly, engaging attitude
  • Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
  • Maintain and share knowledge of current sales and promotions
  • Achieve personal sales-per-hour, average sales and total net sales goals
  • Provide legendary service throughout the store
  • Fill out and effectively use the Sales Presentation Guide (SPG) daily
  • Meets or above performance standards in all Buckle business builders and guest loyalty
  • Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
  • Maintain and build good Guest relationships to develop a client based business
  • Lead by example with a high level of showmanship, excellent customer service and attentiveness
  • Plan sales goals with Store Manager
  • Demonstrate ownership of store’s sales performance
  • Teammate Recruiting, Training and Development
  • Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
  • Coach and create relationships through Guest Loyalty and Guest Preferred
  • Develop skills and assist in leading, directing, motivating and educating new Teammates
  • Maintain a positive attitude at all times creating a positive floor culture
  • Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
  • Visual Merchandise Management
  • Own and influence product through zone ownership
  • Ability to execute and demonstrate all new tools and videos that apply to zone ownership
  • Partner with Store Manager to delegate, demonstrate, and review all 4 zones
  • Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift
  • Give informational and influential store tours
  • Ensure sales floor is consistently sized and new freight is appropriately displayed
  • Exhibit ability to create changes to improve store’s overall performance via Performance Tracker
  • Responsible for visual standards on floor and backroom
  • Operations
  • Ability to work a flexible schedule
  • Understand and utilize planner including completion of Opening and Closing Checklists
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
  • Follow all Loss Prevention guidelines, including daily bag and purse checks
  • Ability to execute and teach all Point of Sale (“POS”) procedures
  • Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
  • Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices
  • Ability to navigate and execute all tools on the home page
  • Knowledge and ability to give guidance and feedback to all non-sales positions
  • Supervisory Responsibilities
  • Assists the Store Manager in supervising

Benefits

  • Insurance
  • Spending and Savings Accounts
  • Paid Time Off
  • 401(k) Retirement Plan
  • Teammate Discount
  • Performance Bonuses
  • Leave Options
  • Employee Assistance Program
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