Role OverviewThe Associate Account Manager builds and maintains strong relationships with clients, collaborating with various teams to ensure successful client business processing. They operate as the primary point of contact for client issues and work to develop trusted advisor relationships with key accounts.
What You Will Do
The main responsibilities include collaborating with teams, developing client relationships, ensuring timely delivery of solutions, and resolving client issues. They will also work on client implementation, set up client database records, and monitor data quality.
Why It Might Be a Fit
The ideal candidate is a problem solver with high attention to detail, able to work independently, and prioritize workload while multi-tasking. They should have strong written and verbal communication skills and be able to analyze business results and present to clients.
Requirements
- 2+ years of Account Management or equivalent, client service experience
- Outstanding written and verbal communication skills
- Ability to analyze business results and present to clients
- Problem solver with high attention to detail
- Ability to work independently with little management supervision
- Ability to prioritize workload while multi-tasking
- PC skills: MS Outlook, Word, Power Point, Excel
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