Role OverviewThis role plays a vital role in bringing TD's human, relationship driven banking experience to life. As a trusted guide for our clients, you will deliver everyday banking with accuracy, confidence, and clarity while helping clients feel informed, supported, and empowered to achieve their financial goals.
What You Will Do
You will be the first point of contact for clients, delivering accurate, efficient everyday banking transactions while deepening relationships by proactively identifying needs and opportunities that will help clients reach their financial goals.
Why It Might Be a Fit
You will engage clients with professionalism, educate them on appropriate products and self-serve solutions, and use insights to recommend solutions for turning routine client transactions into meaningful moments.
Requirements
- High school diploma or GED
- 1 year demonstrated experience working with clients
- Teller or cash-handling experience in a client facing/financial institution preferred
- Ability to work during operating hours to include evenings, weekends and holidays as scheduled
- Ability to complete required job-related training upon hire
- Strong organization skills to handle multiple tasks in a fast-paced environment
- Excellent communication skills with ability to be concise, clear and consistent
- Demonstrated effective problem-solving skills
- Demonstrated ability to schedule and prioritize work
- Demonstrated ability to work independently and within deadlines
- Sound judgment in decision making and problem solving
- Proficient in Microsoft Office
- Notary License preferred
Benefits
- Dental insurance
- Vision insurance
- Health and well-being benefits
- Savings and retirement programs
- Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
- Banking benefits and discounts
- Career development
- Reward and recognition
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