Role OverviewThe Associate Benefits Opportunity Specialist II (Case Management Team Leader) is responsible for supervising teams of Benefits Opportunity Specialist (BOS) staff in determining eligibility for benefits, providing financial planning, and monitoring related services to promote individual and family self-sufficiency.
What You Will Do
The Case Management Team Leader will monitor workflow, review cases, authorize benefits, and manage teams of BOS workers who interview applicants, assess eligibility, and provide comprehensive service delivery to participants.
Why It Might Be a Fit
The ideal candidate will have experience working in social/human services, providing client services, employment planning/counseling services, or other economic opportunity programming, and will be able to manage teams, review reports, and conduct daily sweeps to ensure timely and proper service.
Requirements
- A four-year high school diploma or its educational equivalent, and three years of full-time satisfactory experience working directly in social/human services or a related setting
- A baccalaureate degree from an accredited college; plus eighteen months of full-time satisfactory experience working as a Benefits Opportunity Specialist
- A baccalaureate degree from an accredited college; plus eighteen months of full-time satisfactory experience as described in one (1) above
- College credit from an accredited college may be substituted for this experience on the basis of 60 semester credits for 9 months of the work experience described above
Benefits
- Dental insurance
- Vision insurance
- Health insurance
- Paid time off
- Paid holidays
- Flexible scheduling
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