Role OverviewThe Associate Benefits Opportunity Supervisor will supervise a team of Benefits Opportunity Specialists (BOS) in providing various functions of eligibility determination, financial planning, and employment planning to promote individual and family self-sufficiency. The supervisor will use supervisory, program development, quantitative analysis, and other research skills to accomplish the goals of FIA Benefits Access Centers and its components.
What You Will Do
The supervisor will assign applications to staff, review application recommendations, sign off on benefits, and prepare daily and weekly statistical reports. They will also assist with case consultation, perform the Mandatory Dispute Resolution function, and supervise staff who interview and correspond with homebound clients.
Why It Might Be a Fit
The ideal candidate will have experience working in social/human services, providing client services, employment planning/counseling services, or other economic opportunity programming. They will also have strong supervisory and analytical skills, with the ability to work in a fast-paced environment and make decisions based on data and research.
Requirements
- 4-year high school diploma or its educational equivalent
- 3 years of full-time satisfactory experience working directly in social/human services or a related setting
- baccalaureate degree from an accredited college
- 18 months of full-time satisfactory experience working as a Benefits Opportunity Specialist
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Paid holidays
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