Associate, Client Processing I

BNY
Pittsburgh, PA
Job Description
BNY is seeking a motivated Associate, Client Processing I to join their wealth management team in Pittsburgh, PA. This role involves client service, transactional support, account processing, and problem-solving in a fast-paced environment. The ideal candidate will be a strong learner with excellent communication skills and a commitment to delivering exceptional service to clients.

Requirements

  • Perform routine and non-routine client service and transactional support functions.
  • Interact with other organizational units/teams to ensure timely delivery of service or resolution of issues.
  • Process account related transactions per scheduled events/client authenticated direction.
  • Answer inquiries and resolve problems or issues following established procedures.
  • Manage situations requiring adaptation of response or extensive research according to client response.
  • Integrate area knowledge with understanding of industry standards and practices to provide solutions to internal and external clients.
  • Perform complex operational tasks in a product or functional area.
  • May be responsible for allocating and checking work of team members and specific supervisory review and approval actions.

Benefits

  • Highly competitive compensation
  • Flexible global resources and tools
  • Focus on your health
  • Foster your personal resilience
  • Reach your financial goals
  • Generous paid leave
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