Associate Client Success Partner

SpotOn
Royal Oak, MI
Category Customer Service
Job Description
SpotOn is seeking an Associate Client Success Partner to develop and nurture relationships with clients, driving referrals and retention. This hybrid role focuses on account management, excellent customer service, and cross-functional collaboration. The ideal candidate is customer-focused, capable of working independently and collaboratively, and possesses strong interpersonal skills.

Requirements

  • Research shows women & underrepresented groups are often overlooked.
  • 1+ years of restaurant experience preferred.
  • 6+ months of experience in restaurant implementation or support preferred.
  • General knowledge of restaurant operations.
  • 3+ years of experience in Customer Service Support

Benefits

  • Medical, Dental and Vision Insurance
  • RSUs
  • Paid vacation, 10 company holidays, sick time, and volunteer time off
  • Employee Resource Groups
  • Monthly cell phone and internet stipend
  • Tuition reimbursement
  • Annual stock plan
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