Associate Customer Service Representative (Remote-March 2026)

Blue Cross Blue Shield of North Dakota
Fargo, ND
Category Customer Service
Remote
Job Description
We are seeking an Associate Customer Service Representative to assist and educate members, providers, or customers on products and plans. The role involves researching, analyzing, and resolving inquiries, promoting a favorable image of the Company by demonstrating shared business values.

Requirements

  • High School Diploma or GED
  • 1 year of experience in customer service or related experience
  • Experience in hospitality, healthcare, or an office-based setting is highly preferred

Benefits

  • Affordable medical, dental and vision coverage
  • Employer funded Lifestyle Spending Accounts and Health Savings Accounts
  • Employer-paid life and disability insurance
  • 401(k) retirement plan with company match and immediate vesting
  • Paid holidays, paid time off (PTO), PTO donation program, and paid parental leave
  • Voluntary benefits including Accident, Hospital Indemnity, Critical Illness, Term/Whole Life, Cancer Care Insurance, and more
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