Associate Developer

City of New York
New York, NY
Job Description
The IT Service Management Specialist will serve as part of the BIT Applications Development team, supporting Agency IT service management objectives through the development, enhancement, and maintenance of business applications.

Requirements

  • Support incident and change management activities by analyzing application issues, implementing fixes, and preparing code changes for deployment.
  • Evaluate, design, and improve IT service processes by developing small application enhancements, scripts, and automation components.
  • Develop, maintain, and enhance application monitoring components, including alerts, logs, and health checks used by larger monitoring systems.
  • Participate in IT service management activities by supporting the application lifecycle (design, build, test, deploy, improve).
  • Perform risk and impact assessments for application changes by analyzing code dependencies and documenting potential service effects.
  • Create and maintain technical documentation for applications, service components, and development procedures.

Benefits

  • Paid Time Off
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401k Plan
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