Role OverviewThe Associate Director, Client Services will lead the successful delivery and continued growth of some of Whalar's most important client partnerships. The role requires exceptional campaign execution, strategic advising, and client relationship building.
What You Will Do
The Associate Director, Client Services will act as a senior liaison with clients, content creators, and cross-functional teams, delivering campaigns across social media platforms, managing team tasks, and maintaining project workflow tools.
Why It Might Be a Fit
The ideal candidate will have 5+ years' agency or brand experience, strong communication and organizational skills, and a solid understanding of the creator economy and social media advertising ecosystem.
Requirements
- 5+ years' agency or brand experience
- Team management experience
- Strong detail-oriented communication, organizational, and interpersonal skills
- Solid understanding of the creator economy and social media advertising ecosystem
- Appreciation and understanding of the value of top-quality creativity
- Curious self-starter with a problem-solving mindset and a proactive, can-do attitude
- Proven track record of successful program delivery and account growth with large customer accounts
- Great management skills, a natural leader, and motivator of people
Benefits
- Comprehensive benefits package
- Healthcare
- Paid time off
- Monthly phone/internet reimbursement
- Professional development stipend
- New joiner's Home office allowance
- Up to 16 weeks of paid parental leave
- Volunteer days
- Identity theft protection & Legal assistance
- Company Paid Life & Disability Insurance
- Voluntary Life Insurance Policy
- Voluntary Hospital and Critical Illness Insurance
- Voluntary Pet insurance
- Employee Resource Groups
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