Role OverviewThe Associate Director, Americas Cloud & Data Center Lead is responsible for the design, engineering, and operations of our Hosting infrastructure across on-premise Datacenter, AWS and Azure landscape. This role closely partners with Global Cloud & Data Center Lead to ensure alignment with overall strategy and ensure solutions & operating model are able to meet business priorities across all functions/departments in Americas, while maintaining compliance with GxP, FDA 21 CFR Part 11, and applicable global regulations.
What You Will Do
Responsible for Operations of Cloud and Data Center Services including management of full time, contractor and partner resources/engineers across all Hosting areas including Compute, Storage, Backup, Database, Disaster Recovery & Infrastructure monitoring services. Lead 24x7 operations for hosting services, disaster recovery, including cost management.
Why It Might Be a Fit
The role supports and enable strategic direction on technology selection, system integration, and governance across all hosting infrastructure, and is responsible for spend optimization, migration, and modernization programs in Americas region. The role also carries responsibility of managing 10+ million-dollar budget, commercial negotiation with partners, and financial reporting.
Requirements
- College diploma or university degree in the field of computer science, information science, management information systems, or business administration or a related field (or equal years of experience)
- 8+ years of overall experience in information technology
- 3+ years of experience as a cloud Architect
- 2+ years of experience in technical leadership roles for enterprise-scale application architecture and delivery
- AWS /Azure Solutions Architect Certifications
- ITIL Foundation certified with strong understanding of the ITIL framework
- Excellent communication skills
- Deep functional and technical knowledge of various cloud services
- Ability to clearly present knowledge and best practices to key stakeholders
- Working knowledge of LDAP, AD, SSO, Email Infrastructure, Web Services
- Experience with AWS and Azure all services required for Design and build Infrastructure solutions
- Experience with AWS Control Tower/Azure Landing zone designs
- Experience in Networking, Firewalls, Load Balancers, Storage, Compute on AWS, Azure and Data centers
- Design, Setup and configure big data platforms like Cloudera, AWS EMR, AWS Glue, Databricks, RStudio and other tools
- Experience in Designing and implementing scalability, failover, high availability, DR, capacity planning, security, and compliance
- Backups and recovers tools
- Hands-on professional level experience with Docker, Kubernetes, Linux, containers
- DevOps automation frameworks, CI/CD pipelining, automated delivery models, Azure Devops, Cloud formations, ARM templates, GitHub
- Performance monitoring and tuning
- Experience with Physical servers such as HP DL series, Sun Sprac, Dell Powerstore, Pure Storage Array, Dell IDPA, and Fabric Networking
- Self-motivated with willingness to learn new services and functionality
- Strong business analysis skill and experience, including requirements definition and process modelling
- Experience working at all levels of the organization to develop a platform roadmap and strategy and ability maintain consensus around the strategic direction
- Strong technical competency with willingness to learn
Benefits
- Annual Incentive Plan
- Long Term Incentive Plan
- Company employee benefit programs
- E-Verify
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