Associate Director, Marketing Operations

NAMSA
Any Location, OH
Category Marketing
Job Description
Role Overview

Oversee day-to-day marketing operations, ensuring projects and initiatives are organized, tracked, and consistently moving forward. Build and manage a centralized project management system that serves as the single source of truth for marketing activities, timelines, and deliverables.

What You Will Do

Monitor team-wide progress against marketing plans and priorities, identifying risks, dependencies, or misalignments and partnering with leadership to course-correct. Lead and mentor a small Marketing Operations team, scaling capabilities as the company grows.

Why It Might Be a Fit

Provide strategic and hands-on operational support for conference and event planning and execution alignment with business objectives. Foster a culture of collaboration, efficiency, and continuous improvement through regular feedback, coaching, and performance reviews.

Requirements

  • Bachelor’s degree in Marketing, Business, Analytics, or related field
  • 7-10 years of marketing operations, revenue operations, in a mid market ($100–$1B) organization, including 1-3 years supervisory experience
  • Strong understanding of CRM and marketing automation systems (Salesforce and Pardot/Account Engagement preferred)
  • Experience building scalable systems and processes to support organizational growth
  • Strong analytical and problem-solving skills with the ability to translate data into actionable insights
  • Experience with AI or machine learning enhanced marketing tools preferred
  • Excellent communication and collaboration skills across technical and non technical stakeholders
  • Demonstrated success partnering with Sales, IT, and executive teams
  • Ability to lead a small team while remaining hands on in key operational areas

Benefits

  • Competitive salary
  • Benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Flexible work arrangements
  • Comprehensive health insurance
  • Retirement plan
  • Paid time off
  • Professional development opportunities
  • Equity in the company
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