Associate Director of Sales

Hyatt
New York, NY
Category Sales
Job Description
Role Overview

The Assistant Director of Sales (ADOS) is a senior-level sales leadership position at Dream Downtown, a design-driven boutique hotel in New York's Meatpacking District. This role reports directly to the Director of Sales & Marketing and is designed for an experienced hospitality sales professional ready to expand leadership capabilities. The ADOS balances active selling and direct revenue production with day-to-day leadership and administrative oversight of the Sales department.

What You Will Do

Carry and achieve an assigned Major Market group sales quota as a core individual production responsibility, personally prospecting, soliciting, negotiating, closing, and growing group business. Lead, coach, mentor, and inspire a high-performing sales team while fostering accountability and professional development. Foster strong partnerships between the Sales team and operational departments, and provide administrative oversight including payroll review, scheduling, and performance management.

Why It Might Be a Fit

This role requires a minimum of 5 years of progressive hotel sales experience with a proven track record of driving revenue growth and carrying a sales quota. The ideal candidate is a collaborative, relationship-focused leader who thrives in a fast-paced hospitality environment and is energized by developing people and building partnerships. Compensation includes a salary range of $106,300–$126,000 annually plus eligibility for an incentive plan, and benefits such as medical, dental, and vision insurance, 401(k), parental leave, and paid time off.

Requirements

  • Minimum of 5 years of progressive hotel sales experience with a proven track record of driving revenue growth, carrying a sales quota, and achieving or exceeding sales goals.
  • Demonstrated experience producing Major Market group business and managing a group sales pipeline from prospecting through conversion and execution.
  • Experience within an upscale, luxury, lifestyle, or boutique hotel environment preferred.
  • Prior leadership or supervisory experience with demonstrated success coaching, training, mentoring, and developing sales professionals.
  • Experience managing key sales processes, including account qualification, referral generation, prospecting, business development, negotiation, and closing.
  • Strong understanding of hotel sales strategy, revenue management, forecasting, budgeting, and financial analysis.
  • Excellent analytical, negotiation, presentation, communication, and organizational skills.
  • Outstanding relationship-building skills with the ability to foster strong internal and external partnerships and create meaningful connections with clients, colleagues, and community stakeholders.
  • Proven ability to collaborate effectively across departments, influence outcomes through cross-functional relationships, and foster a culture of partnership, accountability, and teamwork.
  • Experience supporting administrative functions, including payroll administration, scheduling, time-off management, colleague development, and performance management.
  • Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint, as well as hotel sales and CRM systems.
  • High-energy, results-driven, self-motivated leader with a passion for hospitality, exceptional customer service, and colleague development.
  • Clear, concise written and verbal communication skills with the ability to engage effectively with clients, colleagues, ownership groups, and executive leadership.
  • Ability to manage multiple priorities and thrive in a fast-paced luxury hospitality environment.
  • Ability to maintain a full-time onsite presence and serve as a visible, engaged leader for the Sales team.
  • Passion for building lasting relationships, developing talent, promoting cross-department collaboration, and contributing to a culture of teamwork, accountability, and exceptional guest experiences.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement savings plan
  • Parental leave
  • Paid time off and holidays
  • Employee assistance program
  • Career development opportunities
  • Colleague travel and hotel discounts
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