Associate, Guest Experience Operations

Art and Wellness Enterprises
Bentonville, AR
Category Customer Service
Job Description
The Associate, Guest Experience Operations provides outstanding customer service throughout both Crystal Bridges and The Momentary, ensuring the safety and wellbeing of all guests, staff, artwork, and property.

Requirements

  • Provide excellent customer service to all members, guests, and colleagues throughout Crystal Bridges and the Momentary
  • Circulate frequently through scheduled posts (both inside and outside the buildings) to serve as the primary contact for guests while ensuring the safety and wellbeing of all guests, staff, artwork, and the property
  • Interact directly with guests and members throughout the institutions to process their admissions, sell and renew memberships, answer questions, and serve as a resource during their visit

Benefits

  • Free admission to Crystal Bridges and The Momentary
  • Discounts on museum events and programs
  • Opportunities for professional development and growth
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