Associate IT Support Technician

City of New York
New York City, NY
Category Administration
Job Description
The Mayor’s Office is seeking a full-time IT Support Technician to provide technical support to end-users and contribute to the efficiency of the office's IT infrastructure. The role involves troubleshooting hardware, software, and network issues, installing software, managing wireless devices, creating documentation, and training users. The ideal candidate will be a self-motivated individual with excellent communication and interpersonal skills.

Requirements

  • Troubleshoot hardware and software issues.
  • Install, configure, and maintain computer systems.
  • Manage wireless devices.
  • Create and update documentation.
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