Associate Manager Full-time

Tumi
Any Location, CA
Category Customer Service
Job Description
Associate Manager responsible for creating a client experience that reflects the TUMI brand, building client relationships, and driving sales through outstanding service. The ideal candidate is committed to client service and has a strong understanding of the luxury, travel, fashion, and lifestyle markets.

Requirements

  • Meet and exceed individual and store baseline goals for personal sales and KPI metrics
  • Display a good sense of initiative, plan and prioritize, and champion change
  • Take pride in work and strive for excellence
  • Help teach others training content through consistent roleplay and coaching
  • Clearly articulate strengths, goals, and opportunities, and show critical thinking capabilities
  • Adapt communication skills upwards, laterally, and to their team
  • Maintain Tumi University Training and adhere to all company policies and procedures

Benefits

  • Paid time off
  • Pet Insurance
  • Tuition Reimbursement
  • Employee Discount
  • Employee Assistance Program (EAP)
  • 401(k) with a company match
  • Commuter benefits
  • Quarterly sales bonus program (prorated depending on performance)
  • Comprehensive benefits package including medical and dental insurance
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