Associate Manager Full-time

Tumi
Fort Worth, TX
Category Retail
Job Description
The Associate Manager is responsible for creating a client experience that reflects the ethos of the brand, building strong client relationships, and driving sales through outstanding service.

Requirements

  • Meet and exceed individual and store baseline goals for personal sales and KPI metrics
  • Display a good sense of initiative, strategic thinking, and champion change
  • Take pride in work, strive for excellence, and take responsibility for performance
  • Help teach others training content through consistent roleplay and coaching
  • Clearly articulate strengths, goals, and opportunities, and utilize company tools for a 360-degree coaching culture
  • Exercise strong written and verbal skills, adapt communication skills upwards, laterally, and to their team, and demonstrate ethical conduct
  • Collaborate effectively with team, manage personal timecards, and maintain Tumi University Training
  • Ensure the store follows visual guidelines and directives, enforce excellent client services, and ensure a consistent superior client experience

Benefits

  • Paid time off
  • Pet Insurance
  • Tuition Reimbursement
  • Employee Discount
  • Employee Assistance Program (EAP)
  • Comprehensive benefits package including medical and dental insurance, vision insurance, and 401(k) with a company match
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