Role OverviewThe Associate Manager is responsible for creating a client experience that accurately reflects the ethos of the TUMI brand while building and maintaining strong client relationships and driving sales through outstanding service.
What You Will Do
Meet and exceed individual and store baseline goals for personal sales and KPI metrics, display a good sense of initiative, and take pride in work and strive for excellence.
Why It Might Be a Fit
The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets.
Requirements
- committed to client service
- strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets
- ability to remain calm and deescalate situations
- collaborate effectively with team
- manage personal timecards to ensure payroll accuracy
- adhere to all company policies and procedures
Benefits
- Career pathing
- Work-life balance
- Training
- Paid time off
- Pet Insurance
- Tuition Reimbursement
- Employee Discount
- Employee Assistance Program (EAP)
- Comprehensive benefits package including medical and dental insurance with partial employer contributions, vision insurance, company-paid basic life insurance, Accidental Death & Disability Insurance, Supplemental Life insurance, 401(k) with a company match, and commuter benefits
- Retail Store Associates may be eligible to participate in the quarterly sales bonus program
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