Associate Manager, IT Support

Okta
Chicago, IL
Job Description
Okta is seeking an Associate IT Support Manager to join their Business Technology Team. The role involves leading a team of IT support professionals, ensuring team operations, managing projects, and providing customer service. The ideal candidate will be a proactive leader with strong technical skills and a customer-focused mindset.

Requirements

  • 5+ years of relevant experience with a Bachelors degree or equivalent combination of education and work
  • 2-3 years of experience managing or leading a support team
  • Strong ability to multitask and prioritize
  • Excellent communication and stakeholder management skills
  • Experience with data driven decision-making and iterative improvement

Benefits

  • Amazing Benefits
  • Health, dental, and vision insurance
  • 401(k)
  • Flexible spending account
  • Paid leave (including PTO and parental leave)
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