Associate Manager, Loyalty Strategy & Guest Experience

Hyatt
Chicago, IL
Category Hospitality
Job Description
Hyatt is seeking an Associate Manager, Loyalty Strategy & Guest Experience to join their World of Hyatt Loyalty Strategy team. The ideal candidate is enthusiastic, results-driven, and passionate about their culture of care.

Requirements

  • Bachelor’s degree
  • 3-5 years of management, marketing and leadership experience
  • Proven analytical ability and critical thinking skills, comfort with basic excel-based modeling
  • Strategic thinker capable of enhancing and growing a program
  • Experience contributing to development and execution of large-scale programs and/or products
  • Creative/innovative approach to problem solving
  • History of delivering results and implementing change
  • Proven ability to collaborate cross functionally across a highly matrixed organization (relationship-building and leadership skills; ability to lead through influence rather than demands)
  • Strong project management and organizational skills, with an ability to multi-task
  • Excellent communication skills - writing and presentation skills, experience communicating with senior executives a plus

Benefits

  • Annual allotment of free hotel stays at Hyatt hotels globally
  • Flexible work schedule
  • Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
  • A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
  • Paid Time Off, Medical, Dental, Vision, 401K with company match
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