Associate Manager PT 20-29 hours - SOHO

TUMI
New York, NY
Category Customer Service
Job Description
Role Overview

The Associate Manager is responsible for creating a client experience that accurately reflects the ethos of the TUMI brand while building and maintaining strong client relationships and driving sales through outstanding service.

What You Will Do

Meet and exceed individual and store baseline goals for personal sales and KPI metrics, display initiative, and take pride in work.

Why It Might Be a Fit

The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets.

Requirements

  • 2+ years of retail experience
  • Strong understanding of luxury, travel, fashion, and lifestyle markets
  • Excellent written and verbal skills
  • Ability to remain calm and deescalate situations
  • Collaborate effectively with team
  • Adhere to all company policies and procedures

Benefits

  • Work-life balance
  • Training
  • Employee Discount
  • Paid time off
  • Employee Assistance Program (EAP)
  • 401(k) with a company match
  • Company incentive program
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