Role OverviewAs part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service.
What You Will Do
Meet and exceed individual and store baseline goals for personal sales and KPI metrics, display a good sense of initiative, and take pride in work and strive for excellence.
Why It Might Be a Fit
The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets.
Requirements
- Performance to Goals: Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.
- Leadership and Initiative: Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner.
- People Development: Help teach others training content through consistent roleplay and coaching.
- Communication and Relationship Building: Exercise strong written and verbal skills, adapt communication skills upwards, laterally and to their team.
- Compliance: Manage personal timecards to ensure payroll accuracy, maintain Tumi University Training, and adhere to all company policies and procedures.
Benefits
- Work-life balance
- Training
- Employee Discount
- Paid time off
- Employee Assistance Program (EAP)
- 401(k) with a company match
- This position may be eligible to participate in a company incentive program.
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