Associate Manager PT 20-29 hours (Park Meadows)

Tumi
Lone Tree, CO
Category Customer Service
Job Description
As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service.

Requirements

  • Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.
  • Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner.
  • Take responsibility for performance and complete all assigned tasks and meet deadlines.
  • Help teach others training content through consistent roleplay and coaching.
  • Clearly articulate strengths, goals and opportunities.
  • Collaborate effectively with team.
  • Manage personal timecards to ensure payroll accuracy.
  • Maintain Tumi University Training.
  • Adhere to all company policies and procedures.
  • Ensure the store follows the visual guidelines and directives.
  • Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies.
  • Ensure a consistent superior client experience.

Benefits

  • Work-life balance
  • Training
  • Employee Discount
  • Paid time off
  • Employee Assistance Program (EAP)
  • 401(k) with a company match
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