Role OverviewThe Associate Manager is responsible for creating a client experience that accurately reflects the ethos of the TUMI brand while building and maintaining strong client relationships and driving sales through outstanding service.
What You Will Do
Meet and exceed individual and store baseline goals for personal sales and KPI metrics, display a good sense of initiative, and take pride in work and strive for excellence.
Why It Might Be a Fit
The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets.
Requirements
- Commitment to client service
- Strong understanding of luxury, travel, fashion, and lifestyle markets
- Ability to plan and prioritize, display strategic thinking, and champion change
- Openness to new ideas and concepts
- Critical thinking capabilities and solution-oriented
- Ability to remain calm and deescalate situations
- Collaborative skills
- Adherence to company policies and procedures
Benefits
- Work-life balance
- Training
- Employee Discount
- Sick time
- Employee Assistance Program (EAP)
- 401(k) with a company match
- Company incentive program
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