Role OverviewThe Associate Manager is responsible for creating a client experience that accurately reflects the ethos of the TUMI brand while building and maintaining strong client relationships and driving sales through outstanding service.
What You Will Do
Meet and exceed individual and store baseline goals for personal sales and KPI metrics, display initiative, and take responsibility for performance and complete assigned tasks.
Why It Might Be a Fit
The ideal candidate is committed to client service, demonstrating a strong understanding of the luxury, travel, fashion, and lifestyle markets.
Requirements
- Performance to Goals: Meet and exceed individual and store baseline goals for personal sales and KPI metrics
- Leadership and Initiative: Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner
- People Development: Help teach others training content through consistent roleplay and coaching
- Communication and Relationship Building: Exercise strong written and verbal skills, adapt communication skills upwards, laterally and to their team
- Compliance: Manage personal timecards to ensure payroll accuracy, maintain Tumi University Training, adhere to all company policies and procedures
Benefits
- Work-life balance
- Training
- Employee Discount
- Sick time
- Employee Assistance Program (EAP)
- 401(k) with a company match
- Company incentive program
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