At Your Service Captain, Northlake Mall - NC - Full Time

Macy's
United States, NC
Category Customer Service
Job Description
Macy's is seeking an At Your Service Captain to be a customer advocate and model of excellence. This full-time role involves driving results through promotions, Omni selling, customer feedback, and team leadership. Opportunities for advancement are available in sales, customer experience management, and leadership roles. The company offers a dynamic and inclusive work environment with competitive pay and benefits.

Requirements

  • Flexible availability, including days, evenings, weekends and holidays
  • Proficient in communicating effectively with customers
  • Self-starter in adapting quickly to changing customer expectations
  • Resourceful and able to adapt quickly to changing priorities

Benefits

  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Employee Assistance Program
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program
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