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At Your Service Captain, Northlake Mall - NC - Full Time
Macy's
United States, NC
Category
Customer Service
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Job Description
Macy's is seeking an At Your Service Captain to be a customer advocate and model of excellence. This full-time role involves driving results through promotions, Omni selling, customer feedback, and team leadership. Opportunities for advancement are available in sales, customer experience management, and leadership roles. The company offers a dynamic and inclusive work environment with competitive pay and benefits.
Requirements
Flexible availability, including days, evenings, weekends and holidays
Proficient in communicating effectively with customers
Self-starter in adapting quickly to changing customer expectations
Resourceful and able to adapt quickly to changing priorities
Benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Employee Assistance Program
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program
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