Macy's is seeking a Customer Service Captain to act as an advocate for the customer, drive results through promotional and Omni-selling initiatives, and communicate expectations to colleagues. The role involves problem-solving, building brand loyalty, and ensuring high-level customer service. Advancement opportunities include Sales and Customer Experience Manager.
Requirements
- Flexible availability, including days, evenings, weekends and holidays with regular, dependable at...
Requirements: High school diploma or equivalent. 1-2 years retail experience preferred. Flexible availability and strong communication skills are key