ATM Service Technician - San Francisco, CA

Cook Solutions Group
San Francisco, CA
Category Customer Service
Job Description
Role Overview

Cook Solutions Group is seeking a Full-Time ATM Service Technician to support operations in the San Francisco Bay area. The role involves second-line maintenance, repair, and diagnostics on ATM hardware and software systems. The technician will work 3 weekdays 12-9pm and weekends 10-7pm, with flexibility to choose days off during the week.

What You Will Do

As an ATM Service Technician, you'll perform tasks such as second-line maintenance, install and maintain ATM products, troubleshoot and repair mechanical/electronic components, and communicate with customers and internal teams.

Why It Might Be a Fit

This role requires strong troubleshooting and time management skills, as well as excellent customer service mindset. NCR Certification is a plus, but not required. The company offers competitive pay, benefits, and opportunities for career growth and training.

Requirements

  • High School Diploma or GED
  • 2–5 years of technical service, electronics, or ATM repair experience
  • Strong troubleshooting and time management skills
  • NCR Certification a plus, but not required
  • Excellent customer service mindset
  • Valid driver’s license and a clean driving record
  • Physical ability to lift/move up to 50 lbs regularly and up to 100 lbs occasionally

Benefits

  • Competitive salaries
  • 90% of PPO insurance premium paid by CSG
  • 100% of high deductible plan paid by CSG
  • 50% of dependents' insurance premium paid by CSG
  • 401(k)-retirement match
  • Paid Time Off (PTO)
  • 8 paid holidays per year
  • 16 hours of Paid Time Off a year for volunteer time
  • Technician benefits (commute time, company vehicle, gas card, quarterly bonus program, tuition reimbursement)
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