ATM Service Technician

Cook Solutions Group
Medford, OR
Category Customer Service
Job Description
Role Overview

Cook Solutions Group is looking for a Full-Time ATM Service Technician to provide second line maintenance for ATM banking products with an emphasis on Hardware and Software problem diagnosis. The role involves working in Medford, OR and surrounding areas.

What You Will Do

Perform basic installation on ATM products, perform minor maintenance on ATMs, prioritize and plan service calls, and interact with customers and co-workers in a professional manner.

Why It Might Be a Fit

The ideal candidate will have excellent customer service, communication, and time management skills, a professional attitude and appearance, and the ability to integrate into our 'We Make It Happen!' culture.

Requirements

  • High School Diploma or GED equivalent
  • 2-5 years related experience and/or training
  • NCR Certification (plus)
  • Customer service experience (plus)
  • Valid driver's license and clean driving record

Benefits

  • Competitive salaries
  • 90% PPO insurance premium paid by CSG
  • 100% high deductible plan paid by CSG
  • 50% dependent insurance paid by CSG
  • 401(k)-retirement match
  • Paid Time Off (PTO)
  • 8 paid holidays per year
  • 16 hours of Paid Time Off a year for volunteer time
  • Technician benefits (commute time, company vehicle, gas card, quarterly bonus program, tuition reimbursement)
]]>