Role OverviewThe Audio-Visual Supervisor provides technical leadership, strategic direction, and operational governance for enterprise audio/visual and collaboration services. This role leads complex enterprise implementations, oversees vendor relationships and service performance, develops roadmaps that align technology investments with business objectives, and mentors AV associates on technical best practices.
What You Will Do
Define and maintain enterprise standards, governance practices, architecture principles, and operational processes for audio/visual and collaboration technologies. Lead the planning, design, implementation, and lifecycle management of enterprise AV solutions.
Why It Might Be a Fit
This role requires strong analytical, planning, budgeting, vendor management, presentation, and leadership skills. Ability to communicate effectively with executives, regulators, vendors, technical teams, and business leaders.
Requirements
- High School diploma or GED
- 8 years of progressively responsible experience in audio/visual technologies, unified communications, enterprise collaboration services, or related infrastructure disciplines
- Advanced experience designing, implementing, administering, and supporting enterprise AV and collaboration environments
- Extensive experience with Microsoft Teams Rooms, enterprise conferencing solutions, room scheduling systems, control systems, digital signage, and multimedia technologies
- Advanced knowledge of AV architecture, VoIP technologies, collaboration protocols, networking concepts, security considerations, and technology lifecycle management
- Demonstrated success leading enterprise technology projects, vendor relationships, operational improvements, and cross-functional initiatives
- Experience developing standards, governance practices, support processes, and service performance metrics
Benefits
- Healthcare
- PTO
- Retirement
- Learning budget
- Parental leave
- Wellness
- Visa/relocation
- Remote flexibility
- Stipends
- Bonus/commission
- Paid holidays
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