Role OverviewAs an Authorization Specialist at Cooper University Health Care, you will be responsible for financially clearing scheduled inpatient and outpatient services, verifying insurance eligibility, and explaining insurance plan coverage to patients. You will work in a high-volume call center environment, utilizing various software applications and systems to secure authorizations and pre-certifications.
What You Will Do
Your day-to-day responsibilities will include verifying insurance eligibility, contacting patients for updated insurance information, validating coordination of benefits, explaining insurance plan coverage, securing authorizations and pre-certifications, and collecting patient liability payments.
Why It Might Be a Fit
To be successful in this role, you will need to possess excellent verbal and written communication skills, be able to organize and take independent action, and project Cooper values to customers and coworkers. You will also need to be proficient in working with payor online portals, NaviNet, Passport, and other third-party eligibility systems.
Requirements
- 2 years of insurance verification or registration experience in a hospital or physician office
- Working knowledge of medical insurance plans & products, coordination of benefits guidelines, and requirements for authorizations, pre-certifications, and referrals
- Proficiency in working with payor online portals, as well as NaviNet, Passport or other third-party eligibility systems
- Experience working in a high-volume call center
- Proficiency in IDX Flowcast, Imagecast, and EPIC EMR systems
Benefits
- Comprehensive benefits program
- Health, dental, vision, life, disability, and retirement benefits
- Attractive working conditions
- Opportunities for career growth through professional development
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