Auto Repair Specialist II

CarMax
Richland, WA
Job Description
Auto Repair Specialist II performs mechanical and cosmetic repairs on customer and internal CarMax vehicles, executes CarMax Standardized work, and interacts with customers in a friendly, service-oriented manner.

Requirements

  • CarMax Standardized work
  • Engine Repair
  • Advance engine performance and drivability
  • Electrical systems repair
  • Manual drive train and axle repair
  • Brake diagnosis and repair
  • Steering and suspension repairs including 4-wheel alignments
  • Heating and air conditioning repair
  • Inspect vehicles per CarMax Quality Standards
  • Maintain workplace cleanliness and organization
  • Maintain, repair, and clean shop equipment
  • Interact with all customers in a friendly, service-oriented manner
  • Consult with service customers regarding needed repairs
  • Review repair orders for work performed and accuracy of all labor, parts and sublet documentation for billing
  • Close and invoice repair orders
  • Explain all recommendations/repairs/service/maintenance performed to ensure customer understanding
  • Collect service payments and manages cash
  • Locate and receive shipments of parts
  • Receive parts into inventory
  • Maintain the parts inventory for neatness, accuracy (cycle counts), and correct stocking levels
  • Control service supplies to minimize waste
  • Provide general support to store operations
  • Support sales by helping to assess vehicle condition during the condition assessment process, prepping sold vehicles for delivery, and receiving and processing vehicles being transferred into or out of inventory

Benefits

  • Paid sick time
  • Vacation time
  • Holiday time
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