Auto Service Advisor

Requirements

• Answer phones promptly and courteously
• Schedule service appointments for customers
• Establish a working knowledge of Fleet Farm's entire line of tires, parts and accessories
• Promote and sell automotive products and services that meet customer needs
• Develop service estimates by costing materials, supplies and labor, and calculating customer's payment
• Occasionally, perform basic maintenance duties such as changing oil, checking fluids, installing batteries, etc.
• Assist customers with all questions and handle all customer issues
• Assist in preparations for events and promotions
• Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives