Auto Service Advisor

Fleet Farm
Any Location, WI
Category Customer Service
Job Description
We are seeking an Auto Service Advisor to work with customers, determine their vehicle needs, and provide excellent customer service experience. The ideal candidate will have a customer-first attitude, a can-do work ethic, and a desire for a career in the automotive service industry.

Requirements

  • Answer phones promptly and courteously
  • Schedule service appointments for customers
  • Establish a working knowledge of Fleet Farm’s entire line of tires, parts and accessories
  • Promote and sell automotive products and services
  • Develop service estimates by costing materials, supplies and labor
  • Perform basic maintenance duties
  • Assist customers with all questions and handle all customer issues
  • Assist in preparations for events and promotions
  • Promote Fleet Farm customer loyalty program, credit card, and other company initiatives
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