Auto Service Advisor

Fleet Farm
Any Location, WI
Job Description
Auto Service Advisor works with customers to determine vehicle needs, verifies warranty coverage, develops estimates, and provides excellent customer service. Must have a customer-first attitude, can-do work ethic, and desire for a career in the automotive service industry.

Requirements

  • Answer phones and make overhead PA announcements
  • Schedule service appointments
  • Establish knowledge of Fleet Farm's products and services
  • Promote and sell automotive products and services
  • Develop service estimates and calculate customer payment
  • Perform basic maintenance duties such as changing oil and checking fluids
  • Assist customers with questions and handle customer issues
  • Prepare for events and promotions
  • Promote Fleet Farm's customer loyalty program and other initiatives
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