Auto Service Advisor

Delavan Holdings
Any Location, MN
Category Customer Service
Job Description
Role Overview

Serve as the vital link between customers and the service department, ensuring their vehicles receive top-notch care. Assist customers by assessing their service needs, preparing repair orders, and ensuring an outstanding experience every step of the way.

What You Will Do

Greet customers warmly, assess their vehicle concerns, and record their needs. Recommend maintenance and repair services, prepare repair orders, and communicate with customers about inspection results.

Why It Might Be a Fit

Strong communication and organizational skills with attention to detail, knowledge of vehicle maintenance and repair processes, and ability to work a Saturday rotation are required.

Requirements

  • 2+ years prior Service Advising, Car Sales or Commissioned Sales experience
  • Prior Service Advisor experience in an Auto or RV Dealership a plus
  • Valid driver’s license and clean driving record

Benefits

  • Comprehensive benefits package, including health, dental, and vision insurance
  • 401(k) retirement plan
  • Paid time off and holiday pay
  • Employee discounts on vehicles, parts, and services
  • Ongoing training and development opportunities
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