Auto Service Manager

Requirements

• Teach, train, coach, and mentor team to develop consistent and Best in Class execution and customer service.
• Ensure all areas are staffed according to budget and maximized for customer needs.
• Develop service estimates by costing materials, supplies and labor, and calculating customer’s payment.
• Perform basic maintenance and tire specialist duties, such as changing oil, checking fluids, installing batteries, mounting and balancing tires, and wheel alignment checks.
• Create employee schedules for auto service sales and technician Team Members.
• Manage auto center profitability by monitoring and controlling payroll and controllable expenses.
• Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.