Role OverviewThe Automation Support Engineer maximizes customer satisfaction by performing field service operations, which are responsive to customer needs. The ASE will be responsible for all aspects of remote technical troubleshooting, technical service trips, and providing a high-quality on-site presence to assist in resolution of all mechanical and/or electrical issues.
What You Will Do
Perform system troubleshooting and resolution for innovative systems (AMR, G2P, P2G, etc), provide mechanical, electrical and/or programming troubleshooting, perform planned maintenance procedures systems as scheduled, and participate in installation supervision, system controls and or system programming procedures.
Why It Might Be a Fit
The ideal candidate will have 3+ years of mechanical, electrical and/or programming experience with automation preferred, and be able to analyze and interpret all mechanical, electrical and/or programming information in service manuals.
Requirements
- 3+ years of mechanical, electrical and/or programming experience with automation preferred
- Robotics experience is a plus
- Educational training can be included in this experience as well
- Demonstrate a high degree of communication and organizational skills
- Aptitude and ability to apply logic and constructive thinking to solve problems
- Proficient knowledge of AMR, G2P, P2G or other automation is preferred
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