Role OverviewWe are seeking an exceptional Center Assistant Manager for our SpeeDee Oil Change & Auto Service location. The ideal candidate will have a service and operations background in the automotive industry, be highly committed to delivering the best service experience to customers, and meet the position requirements listed below.
What You Will Do
The Center Assistant Manager will be responsible for managing the center to the highest operational standards and excellence in customer satisfaction. This includes operating with integrity and professionalism, managing customer interactions, service, and satisfaction, hiring and managing employees, and maintaining safety and warranty prevention.
Why It Might Be a Fit
The ideal candidate will have great interpersonal skills, an upbeat personality, strong work ethics, and a commitment to excellence with all levels of service. They will be able to build and lead a team of service-oriented technicians, deliver an exceptional customer experience, and build the business by developing strong center awareness and community connections.
Requirements
- Management experience in an automotive environment is required.
- Learn and fully execute our System of Operation – Understand it and deliver it consistently – every customer, every time.
- Build and lead a team of service-oriented technicians – Hire the right people, build skills, motivate & energize, train continually, foster a strong service mentality and team environment.
- Deliver an exceptional customer experience – Must have a genuine desire and ability to engage and please customers, build relationships, and create loyalty.
Benefits
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
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