Automotive Assistant & Service Manager

Mavis Tire
City of Watertown, NY
Category Customer Service
Job Description
Role Overview

As an Assistant Manager, you will support the Store Manager to ensure the efficient, safe, and effective operation of a Mavis retail location. You will be responsible for enforcing policies, scheduling work, managing orders, and ensuring customer satisfaction. As a Service Manager, you will assist customers with tire selections, recommend necessary repairs, and direct the workflow of technicians to deliver high-quality vehicle repair and maintenance.

What You Will Do

Your main responsibilities will include enforcing policies, scheduling work, managing orders, ensuring customer satisfaction, and delivering high-quality vehicle repair and maintenance. You will also communicate with customers, assess their needs, and provide information regarding requested repairs and maintenance.

Why It Might Be a Fit

To be successful in this role, you must have strong leadership skills, be able to enforce policies and procedures, and have experience in automotive parts and/or tire sales, or automotive repairs/maintenance. You will also need to be able to communicate effectively with customers and provide excellent customer service.

Requirements

  • be at least 18 years of age
  • be legally authorized to work in the United States
  • have 1 year of experience and/or training in automotive parts and/or tire sales, or 1 year of experience and/or training in automotive repairs/maintenance

Benefits

  • competitive weekly pay
  • weekly incentive compensation
  • good working environment
  • health, dental, and vision insurance
  • 401(k) retirement savings plan with employer match
  • paid vacations
  • paid time off
  • paid holidays
  • life insurance
  • on-the-job training
  • opportunities for career growth and advancement
]]>